FAQ

Below are some of the commonly asked questions for the Snowy Mountains Bus Service.

Passengers can view the real-time location of their buses by clicking here. 

This season buses have been fitted with state-of-the-art automatic passenger counting and vehicle tracking technology as an extension of the Transport Connected Bus Program, which has been rolled out across regional NSW.

For adults, the fare for the Jindabyne to Perisher or Thredbo services is $31 return or $20* one way. The child/concession fare is $16 return or $11 one way. All fares are inclusive of the Kosciuszko National Park fee.

The Jindabyne to Skitube service fare for an adult is $20 return or $13 one way. The child/concession fare is $10 return or $7 one way.

The Park & Shuttle Bus is free for customers with a valid ticket on other routes. For all other passengers it is $4 for the day, or $2 for children and concessions.

There are several bus stops within Jindabyne where passengers can catch the bus. The route starts in Jindabyne at Reedys Cutting Road, before making stops at 92 Gippsland Street,  48 Gippsland Street, 25 Banjo Patterson Crescent, and the Snowy Region Visitor Centre. Selected morning services start at the Station Resort before stopping at the other Jindabyne pick up points. Each bus will be clearly marked with its destination.

The Cooma and Berridale service will depart from the coach stop on Bombala Street, Cooma in the morning and return from the Snowy Region Visitor Centre in Jindabyne in the afternoon.

Passengers may be required to change buses at the Snowy Region Visitor Centre to connect with Perisher, Thredbo (via Skitube) services.

Buses servicing East Jindabyne via Tyrolean Village will run approximately every 60 minutes. For exact timing please see our timetable here – Timetable.

For further bus route information please see our Bus Route Maps

Limited parking is available around Jindabyne, and some areas are metered. Passengers are encouraged to use the all-day parking available at over 100 spaces at the Station Resort, which is free for passengers of the Snowy Mountains Bus Service.

The Park & Shuttle Bus operates between the Station Resort and the Snowy Region Visitor Centre approximately every hour.

Note: Passengers may be required to change buses at the Snowy Region Visitor Centre and should consult the timetables .

For exact timing please see our Timetable

Your booking confirmation email will provide instructions for how to change/cancel your ticket. Bookings can be modified up to 30 minutes before the scheduled time of departure and are subject to availability.

One-way, return, family, and multi-day tickets cancelled more than 24 hours ahead of departure will be eligible for a refund. Refunds are not provided for no-shows, missed services due to passenger lateness, or failure to meet travel requirements.

SMBS 2026 Manage Bookings Instruction Sheet

If you have any questions, please refer to the terms and conditions of your booking or contact smbs@coomacoaches.com.au for assistance.

Click on the following link and follow the instructions to manage your booking(s)

SMBS 2026 Manage Bookings Instruction Sheet

If you have any questions, please refer to the terms and conditions of your booking or contact smbs@coomacoaches.com.au for assistance.

3 Day Passes are valid for travel from 6 June to 4 October on any route at any time between Jindabyne and Perisher or Thredbo, as well as the Park & Shuttle Bus.

Once a 3 Day Pass is purchased Daily Tickets on your chosen route must be booked for each return service

3-day return tickets are valid for one return journey per day to Thredbo or Perisher over three consecutive days.

This enables three return journeys at a discounted rate so you can focus on enjoying the slopes!

Yes! The Snowy Mountains Bus Service arrives at Perisher nearby the Skitube terminal, where oversnow transfers depart. Guests with excess luggage are encouraged to catch the 12.10 service departing The Station Resort. No transfer is required and this service will drop passengers directly at the front door of the Skitube Terminal (Saturday and Sunday only)

(Note: oversnow trasnfers are not provided by Snowy Mountains Bus Service and will require booking with the relevant provider)

Season tickets are valid for travel from 6 June to 4 October on any route at any time between Jindabyne and Perisher or Thredbo, as well as the Park & Shuttle Bus.

Tickets are non-transferrable, and passengers must travel with a valid form of ID.

Season Ticket Sales Close 31 July 2026

No, you can’t share a season ticket. season tickets are assigned to specific person and are non-transferable. For your season ticket to be valid, you may be required to show a valid form of ID before boarding.

Refer to terms & conditions of travel below in the T&C’s tab.

Half-season tickets are valid for travel from 1 August to 4 October on any route at any time between Jindabyne and Perisher or Thredbo, as well as the Park & Shuttle Bus.

Tickets are non-transferrable, and passengers must travel with a valid form of ID.

Unfortunately, the service does not have the capability for passengers to use their Opal cards to pay for their trip. Passengers are encouraged to purchase their tickets online before they travel, or they can purchase on the bus using a credit card if seats are available*

Passengers will receive their ticket/s via email so there is no need to print tickets. Drivers will also be provided with a list of ticket holders for each service, meaning lost tickets are a thing of the past.

Child tickets are available for children aged between 5 and 15 years of age (inclusive). Children under 5 years old do not require a ticket to use the service but are expected to ride on the lap of an accompanying adult.

Concession tickets are available for students over the age of 16 (with a valid student identification card), pensioners, concessions and seniors (with a valid Australian Government issued pension, concession and seniors card).

Adult tickets are required for any person over 16 years with no applicable concession or student identification card

Family tickets are available for 2 adults and 2 children travelling together. Children means any child/children aged between 5 – 15 years old (inclusive).

Buses will run hourly each day.

In Peak Season (Saturday 4 July to Sunday 30 August) services to and from Perisher run approximately every 30 minutes between 6AM – 10AM and 2PM – 6:15PM, 7 days a week.

See timetables to plan your trip Timetable

The Jindabyne to Perisher or Thredbo service is approximately a 45-minute journey, depending on weather and road conditions.

The East Jindabyne service will take approximately 20 minutes, depending on weather and road conditions.

Pick up and drop off location at Perisher the fourth bus stop between the Ski Tube Terminal and National Parks office. The stop is marked with blue signs.

In Thredbo, pick up and drop off is the coach parking adjoining the Friday Flat car park. The stop is marked with blue signs.

There are two services from Cooma to Jindabyne (via Berridale) in the morning and two services from Jindabyne to Cooma (via Berridale) in the evening. Passengers travelling to or from Perisher or Thredbo (via Skitube) may be required to change buses at the Snowy Region Visitor Centre in Jindabyne.

The service between Cooma and Jindabyne takes 1 hour and 15 minutes (subject to weather).

See the Timetable for more information.

Selected services, such as Cooma via Berridale or Park & Shuttle Bus, will require passengers to change buses at Jindabyne (Snowy Region Visitor Centre). Passengers should check timetables and plan their trip, to ensure they have enough time for connecting services.

See the Timetable for more information.

Passengers are encouraged to pre-book their ticket online (coming soon) to avoid disappointment. Buses will indicate if they are full and passengers who haven’t pre-booked will need to wait until the next available service. Please note that only one-way tickets can be purchased onboard.

There is a baggage limit to 1x20kg per person

Each bus service will have capacity for ski equipment such as skis, snowboards and boots to be transported to the snow fields.

Passengers with luggage are encouraged to travel on off-peak services in the middle of the day.

The 12.10 service from The Station Resort will travel through to Perisher, without the need for transferring at the Snowy Region Visitor Center. Passengers with excess luggage that require use of the Park and Ride facility are encouraged to use this service.

The Snowy Mountains Bus Service is still in trial phase. During the trial Transport for NSW is measuring the customer and community response, along with identifying any issues that may impact on-time running. At the end of the trial an assessment of the service will be made. We are encouraging people who use the service to provide their feedback as this helps us shape future services.

Subscribe for updates on public transport in the Snowy Mountains area and be the first to know every year when tickets are available for the Snowy Mountains Bus Service.

Effective: 21/04/2026

By purchasing or using a ticket to travel on the Snowy Mountains Bus Service

(“the Service”), you agree to the following terms and conditions. Failure to

comply may result in denial of service or banning from future travel on the

Service without refund.

1. Ticket Purchase & Ticketing

a. Passengers must pay the correct fare and purchase a ticket prior to boarding, or at the time of boarding where permitted.

b. SMS and email notifications will be sent to the mobile number and email address supplied on the booking.

c. Passengers must possess a valid ticket to board the bus, which can be in the form of a printed e-ticket or confirmation on mobile device.

2. Concessions & Eligibility

a. Concession fares are available to eligible passengers as defined by Transport for NSW.

b. Proof of eligibility (e.g., concession card, student ID) must be presented when boarding or upon request.

c. Failure to produce valid proof may result in payment of the full fare, or penalty.

3. Fare Evasion and Fraudulent Ticket Use

a. All tickets are non-transferrable and must be presented upon request by a driver, marshal, or other staff of the Service.

b. The use of altered, duplicated, or otherwise fraudulent tickets is strictly prohibited.

c. Passengers, including season ticket holders, may be denied boarding, and/or banned from using the Service, at the discretion of the operator, including, but not limited to:

i. Passengers who fail to produce a valid ticket upon entry or request;

ii. Passengers who have fraudulently used tickets;

iii. Passengers found to have deliberately evaded fares;

iv. Passengers who have misused concessions,

v. Passengers whose identification does not match that of the ticket.

4. Fare Classifications

a. Fare classifications:

i. Adult – means any person aged 16 years and over with no applicable concession or student identification card.

ii. Child/children – means any child/children aged between 5 – 15 years old (inclusive).

Student – means a person aged 16 years and over with an applicable student identification card from a recognised institution.

Pensioner/Concession/Senior – means an Australian Government issued Pension, Concession and Seniors Card holder only.

iii. Family – means two adults travelling with two children.

iv. Seasonal pricing and special discounts may apply at various times throughout the season and be removed without notice.

5. Modifications, Cancellations & Refunds

a. Tickets are issued subject to the following modification and/or cancellation conditions;

i. Bookings can be modified up to 30 minutes before the scheduled time of departure and are subject to availability.

ii. Modifications to bookings are not permitted within 30 minutes of the scheduled departure.

iii. Refunds are not provided for no-shows, missed services due to passenger lateness, or failure to meet travel requirements.

iv. One-Way and Return tickets cancelled more than 24 hours ahead of departure will be eligible for a refund. No refunds will apply for failure to board or cancellation within 24 hours of departure, or after departure.

v. Multi-Day tickets, i.e., 3-day return tickets, cancelled more than 24 hours ahead of the earliest day and time of departure will be eligible for a refund. No refunds will apply for failure to board or cancellation within 24 hours of the earliest day and time of departure, or after departure.

b. Season Tickets are issued subject to the following conditions;

i. Season Ticket holders may book one return trip per day on any route and includes use of the Park & Shuttle bus from Station Resort to/from Jindabyne, East Jindabyne and Tyrolean Village.

ii. Bookings made using a Season Ticket can be modified or cancelled up to 30 minutes before the scheduled departure time, and another booking made for the same day.

iii. Season Ticket holders who fail to modify their ticket and/or are a no-show for their scheduled departure will be unable to book another service for that day.

iv. Season Tickets cancelled prior to 6 June 2026 are eligible for a full refund if customers seek a refund before 6 June 2026.

v. If customers seek a refund for Season Tickets purchased after 6 June 2026, a refund will be given if notice is given within 14 days of the purchase date. A $30 cancellation fee will be charged. Note: Season Tickets must be unused.

vi. Season Tickets purchased after 6 June 2026, where customers seek a refund more than 14 days after the purchase date of the ticket, are not eligible for a refund.

c. If a service is cancelled by the operator, passengers will be offered an alternative service at no additional cost, or a full refund.

6. Schedule and Service Changes

a. Whilst every effort is made to maintain timetabled services, the bus schedule is subject to change without prior notice due weather conditions, operational reasons, or unforeseen circumstances.

b. No responsibility is taken for delayed or cancelled services, missed connections, accommodation and/or additional travel costs incurred due to unforeseen circumstances such as weather conditions, snow, flooding, fire, road closures, traffic delays or mechanical issues.

7. Conduct and Behaviour

a. Passengers must board and alight the bus only at designated stops or stations for which they have purchased a valid ticket.

b. Passengers must adhere to safety instructions provided by the bus driver and/or marshal when boarding, onboard, and alighting.

c. Passengers with disabilities or mobility impairments should request assistance from the bus driver as needed.

d. Passengers must allow others to exit the bus before boarding.

e. Passengers must conduct themselves in a respectful and courteous manner towards fellow passengers, bus drivers, and staff.

f. Loud, violent, or disruptive behaviour, including the use of offensive language or engaging in harassment, is strictly prohibited.

g. Smoking, vaping, and/or consumption of alcohol and illicit substances is prohibited on all services.

h. Passengers who are intoxicated or displaying unacceptable behaviour may be denied service.

i. Passengers must not cause damage to buses, including acts of graffiti or vandalism.

j. Failure to comply with these terms may result in denial of boarding without refund, and potential banning from future travel on the Service.

8. Safety and Security

a. Passengers must comply with all safety regulations and instructions provided by the bus driver or other staff of the Service.

b. Seatbelts, if available, must be worn by all passengers for their safety.

c. Emergency exits and equipment must only be used in case of emergency or as directed by the bus driver or staff of the Service.

9. Baggage and Personal Belongings

a. Passengers are responsible for their belongings at all times.

b. Large or bulky items must not obstruct aisles or emergency exits.

c. TfNSW and Cooma Coaches will not be liable for any loss, damage,  or theft of passengers’ belongings.

10. Disclaimers

a. TfNSW and Cooma Coaches are not liable for any injury, loss, or inconvenience suffered by passengers, except where such liability cannot be excluded under applicable law